About us
Be the premier supplier of equipment and service for mission-critical communications systems by focusing on Total Customer Satisfaction.
Mission Statement
Who We Are
Magnum Electronics, Inc. is a family-owned communications systems integrator headquartered in Dover, Delaware. Our focus is supporting mission-critical emergency workers in government and enterprise. We are certified to supply and service public-safety digital 2-way radio systems, 4G LTE wireless networks, video security, access control, rugged mobile computers, and GPS fleet management.
We are a Motorola Solutions Elite Specialist Channel Partner, Manufacturer Representative, Federal Market MR, and Service Specialist. Magnum Electronics is an Avigilon Authorized Partner certified to provide video security systems with Motorola radio integration
We provide an extensive selection of radio accessories including David Clark and 3M Peltor hearing protection for all major radio brands.
As digital RF voice communications transitions to IP-based wireless networks, we are focusing our efforts to increase training on LTE network technology, software applications, and interoperability. In 2014, ZEUS MOTOROLA RADIOS a certified Cradlepoint Partner to support public-safety agencies for mobile cellular connectivity. After significant growth and technical certifications, we're now a Premier-level partner and a leading provider of LTE 4G wireless networks.Magnum Electronics is a Panasonic Toughbook Authorized Mobility Partner offering rugged laptops and tablets. We also provide installation upfit services, on-site, and remote technical support. Toughbook Authorized Mobility Partner offering rugged laptops and tablets. We also provide installation upfit services, on-site, and remote technical support.Since 2005 we've supplied GPS location, tracking, and reporting systems. Our third generation Since 2005 we've supplied GPS location, tracking, and reporting systems. Our third generation GPS fleet and asset trackers improve fleet efficiencies throughout the US and Canada UK, AUS and other countries Offering easy to use web-based mapping and reporting, Magnum AVL low-cost service plans are available without a long-term contract.
Some of our other formal supplier agreements include: fleet and asset trackers improve fleet efficiencies throughout the US and Canada. Offering easy to use web-based mapping and reporting, Magnum AVL low-cost service plans are available without a long-term contract.
Technical Services
A service contract on a communication system protects your investment and assures your system will be operating at the original manufacturer's specifications. Contracts are tailored to meet your budget and system requirements. They are designed to include coverage for both parts and labor, thereby eliminating costly repair bills and providing for a consistent financial approach to maintaining your communications system.
System Design
Our training certifications and field experience offers a thorough understanding of wireless technologies, frequency and FCC licensing issues, and communications coverage. Our staff will design and install a wide variety of communications systems including:
On-site & in-building RF, LTE, and WiFi radio communication systems
Wireless MOTOTRBO DMR digital communications systems
Avigilon Video Security and Access Control Systems
Automatic Vehicle Location (AVL) Fleet Location, Tracking, and Reporting
In-Building BDA/DAS Distributed Antenna Systems
Point-to-Point and Point-to-Multipoint wireless broadband
Single Position to Complex Radio Dispatch Centers
P25 Public Safety Radio Systems
Outdoor Warning Mass Notification Systems
Receiver-Voting Systems
In-House Service Repair and Programming
We stock Motorola Original 2-way radio repair parts, batteries, and accessories to minimize your downtime. We also stock aftermarket accessories for most popular radio manufacturers. We offer bench level technical service and are also backed by the manufacturer’s repair depot when needed.
Our programmers are trained by Motorola Solutions, Avigilon, Cradlepoint, David Clark Company, 3M, Federal Signal, and Nextivity. We undergo continuing education to maintain their certifications. We archive all radio programming by serial number and update firmware as a standard practice so your equipment is always up-to-date
We rent Motorola intrinsically-safe 2-way radios daily, weekly, or monthly for your event using our nationwide FCC frequencies. We include an extra battery, remote speaker-microphone with coiled cord, and single or multi-unit charger.
Turnarounds
Construction projects
Special or sporting events
Farming
Temporary add-ons to YOUR Frequency
Seasonal needs
Short and Long Term Radio Rentals
Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail ramzyofficial39@gmail.comemai
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Email for Address to send the pruduct
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
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